To be able to borrow and renew items using the self-service machines, you just need your student ID and a PIN. This is a four-digit number of your choice, which you can set up with a member of staff at the Information Centre on Floor 1 or at the Information Points and offices on Floors 3, 4, 5, and 6.
For details on borrowing and returning books, see our post from last week!
Did you know that the IT service desk is located on Floor 1 of the Sir Duncan Rice Library?
It is the place to come with any IT issues you may be experiencing. The Service Desk is open at the following times*:
| Monday, Tuesday, Thursday and Friday | 09:00-17:00 |
| Wednesday | 10:45-17:00 |
*Possible reduced opening times during Vacation Hours
There is also an IT Service Desk based at the Foresterhill Campus (Polworth Building, 1:122) which is open at the following times:
| Monday, Tuesday, Thursday and Friday | 09:00-17:00 (closed for lunch 13:00-14:00) |
| Wednesday | 10:30-17:00 (closed for lunch 13:00-14:00) |
Making a visit to one of these desks may not always be practical, so there are additional ways in which you can submit any IT queries you may have:
Also, a great many IT questions can be answered by consulting the Toolkit, the “digital companion to the University”. The Toolkit brings together many IT related resources into one easy to use place and is often the best place to begin looking for information on all IT matters.
(Ewan Grant, e.grant@abdn.ac.uk; Olivia McIntosh , olivia.mcintosh@abdn.ac.uk)
Any printing on campus is via networked multi-function devices (MFDs). You can send files for printing from a classroom PC or your personal laptop. There are printers in or near all PC classrooms and at least one printer on each floor of The Sir Duncan Rice Library.
To print from a network PC, you need to send your files to a holding queue, e.g. BW-pull-pcl on class-print.uoa.abdn.ac.uk You can retrieve your files from any MFD on campus by logging in to it using your ID card or your username & password.
For more information see guide: ‘Quick guide to printing’ available at www.abdn.ac.uk/toolkit/documents/uploads/mfd-printing.pdf
To send a job from your laptop to a networked printer, your laptop must be connected to eduroam. It is not possible to print to a University MFD from home or off-campus.
The selected printer names should now appear on your list of printer options (screenshot) in the print dialog box. You will not need to repeat this process every time you wish to print from your laptop.
For instructions on how to set up your Mac or MacBook to the printing network, see guide: ‘Printing – Mac or MacBook OS X 10.13.6’ available at
www.abdn.ac.uk/toolkit/documents/uploads/mfd-printing-mac-1013.pdf
With Web Print you can upload files to the web, assign a print queue, then log in to an MFD and collect your print jobs from the MFD as normal. Web Print is a method of printing when working on the move.
Please note that with Web Print, there is no option to print single-sided.
For details on emailing files to Web Print, see page 3 of guide: ‘Printing – Mac or PC laptops Using Web Print’ available at https://www.abdn.ac.uk/toolkit/documents/uploads/web-print-laptop.pdf
Black & White A4 single-sided 3 pence per sheet
Black & White A4 double-sided 5 pence per sheet
Colour A4 single sided 10 pence per sheet
Colour A4 double sided 19 pence per sheet
For more information see guide ‘Quick Guide to Printing’ available at
https://www.abdn.ac.uk/toolkit/documents/uploads/mfd-printing.pdf
Top-up your print budget
New students start with an initial print budget of £1. Each time you use your ID card to print or copy, the relevant cost is deducted from your print budget.
To top-up your print budget, go to https://printmanage.abdn.ac.uk/
You will need to log in to the system using your username (e.g. u01abc01) and password. All payments are made in exact multiples of £1 and minimum payment is £5 with maximum payment being £20.
Cash payments can be made in person in the following locations:
Swipe your card on the MFD and tap the Pull Print icon. At the top left of the window you will see your name, the number of documents in your printing queue and the amount of credit remaining in your account.
Note: Remember to not top-up more than you need; remaining amounts are not refunded.
For more information see: www.abdn.ac.uk/it/student/print/index.php#panel1234
The IT service desk is located on Floor 1 of The Sir Duncan Rice Library and is open Monday to Friday 09:00-17:00. (Wednesdays: 10:45-17:00) There is also an IT service desk in the Polwarth Building, room 1:122 on the Foresterhill campus.
To access University IT tools and facilities such as email, wireless, and online Library resources, you must have a personal IT account with an associated username and password.
Find out more about the ways in which you can use your university username and password and your student ID by watching this very short video brought to you by our colleagues in IT.
Remember to never reveal your passwords to anyone. For further information, see document: My Identity. To find out more about your password, see the Password section in Toolkit.
The IT service desk is located on Floor 1 of The Sir Duncan Rice Library and is open Monday to Friday 09:00-17:00. (Wednesdays: 10:45-17:00) There is also an IT service desk in the Polwarth Building, room 1:122 on the Foresterhill campus.
Did you know that the IT service desk is located on Floor 1 of the Sir Duncan Rice Library?
It is the place to come with any IT issues you may be experiencing. The Service Desk is open at the following times*:
| Monday, Tuesday, Thursday and Friday | 09:00-17:00 |
| Wednesday | 10:45-17:00 |
*Possible reduced opening times during Vacation Hours
There is also an IT Service Desk based at the Foresterhill Campus (Polworth Building, 1:122) which is open at the following times:
| Monday, Tuesday, Thursday and Friday | 09:00-17:00 (closed for lunch 13:00-14:00) |
| Wednesday | 10:30-17:00 (closed for lunch 13:00-14:00) |
Making a visit to one of these desks may not always be practical, so there are additional ways in which you can submit any IT queries you may have:
Also, a great many IT questions can be answered by consulting the Toolkit, the “digital companion to the University”. The Toolkit brings together many IT related resources into one easy to use place and is often the best place to begin looking for information on all IT matters.
(Ewan Grant, e.grant@abdn.ac.uk; Olivia McIntosh , olivia.mcintosh@abdn.ac.uk)
We know that printing your dissertation and getting it bound can be stressful. Here are some tips to help you.
Printing:
Before you send your document to print, make sure you’ve checked your course handbook, as that’s where you will usually find all the instructions you will need to follow, such as font size, spacing, etc.
When you send your document to print, make sure you choose the correct Printer.
Colour Printers in the libraries
The colour printers in The Sir Duncan Rice Library are on Floors 1, 2, 6 and 7. There are also colour printers in the Taylor (Law) and Medical libraries – The Medical Library has a colour printing facility in both A4 & A3 size.
It can take quite a long time for the printer to receive a large document. To reduce your waiting time, you can send your document in sections, e.g. pages 1-50 and then pages 51-100.
More detailed information on printing is available on the Toolkit
Binding:
Once you have finished printing your dissertation, you can have it bound at the University’s Print Shop.
There are currently two options when it comes to soft binding:
For pricing and service times, please check here.
The Print Shop operates on a ‘first come, first served’ basis.
If you choose to have your dissertation both printed and bound at the Print shop, then please make sure you:
Tip: During hand-in/deadline days, it’s best if you have your dissertation already printed and just visit the Print Shop well in advance to have it bound as the completion time for Comb & Ring and Metal style may be longer than the usual 30 minutes.
Remember – Library and IT staff are always happy to help!
Elaine Fitzgerald e.fitzgerald@abdn.ac.uk – Eleni Papadakou e.papadakou@abdn.ac.uk
To scan books, pictures and other irregular-shaped originals, use the flatbed section under the lid of the printer. To scan multiple pages from a book, you need to group them into a single email attachment. Here’s how:
1) Hold your ID card against the log in sticker on the MFD
2) Lift the lid and align your book with the far-left end of the flatbed, face down
3) Tap the Scan/Fax icon
4) Tap Email Me to send the attachment to yourself or Direct Input to type in someone
else’s email address
5) At the bottom of the screen, tap the 1-Sided icon (Simplex/Duplex) and choose
2-Sided, then Close. Then tap the Auto icon (Scan Size) and select Metric Sizes:
choose B4 or A4 depending on the orientation and size of your book
6) Press the blue Start button to scan the 1st original
7) Remove the book, turn the page and place it back on the flatbed to scan the next
page
8) Press the blue Start button – continue as above with any subsequent pages
9) Tap Finish and press the blue Start button to complete the process
10) Remember to Log Out
You should receive an email with your scan attached in PDF format.
Please be aware that there is a size limit when scanning to email. We recommend splitting any larger scan jobs into sections of about 20 pages at a time or the email may not be sent.
Also be aware that copyright restrictions apply. It is acceptable to scan one chapter or 5% of a book, whichever is the greater. For more information, see our Library guide: Introduction to copyright available at: www.abdn.ac.uk/library/documents/guides/qggen008.pdf
When you run out of credit, MFDs will display a “credit too low” message and your documents will not print.
To top-up your balance online, visit: https://printmanage.abdn.ac.uk/
You will need to log in to the system using your username (e.g. u01abc01) and password. All payments are made in exact multiples of £1 and minimum payment is £5 with maximum payment being £20.
Cash payments can be made in person in the following locations:
To check your balance:
Swipe your card on the MFD and tap the Pull Print icon. At the top left of the window you will see your name, the number of documents in your printing queue and the amount of credit remaining in your account.
Note: Remember to not top-up more than you need; remaining amounts are not refunded.
Staff & Research Postgraduates:
Your department may pay for your printing costs. Please check whether your department requires a limit to be set on your printing.
For more information see: www.abdn.ac.uk/it/student/print/index.php#panel1234
Eleni Borompoka, eleni.boro@abdn.ac.uk
Did you know that you can determine whether your document will be printed double or single-sided? Printers are set to print double-sided but this can be changed before you send your document to print. No changes can be made once it has been sent to the printer. Read our post and find out how!
Word documents
When you are ready to print:
You also have options for defining the size, orientation and margins of your document, as well as the number of pages per sheet.
PDF documents
If you are working on a network computer, BW or COLOUR-pull will be the default printer destination.
If you are viewing a book in an e-book collection and wish to print a chapter from it, click on View PDF to open the file and once the document has downloaded, click on the printer icon at the top right of the screen. Depending on the browser, you will see an options window like the one below:
Set your printing preferences by clicking the down arrow in the More settings menu.
Eleni Borompoka, eleni.boro@abdn.ac.uk
All printing on campus is via networked multi function devices (MFDs).
You can send items from any classroom PC, your personal laptop, tablet or mobile phone over the wireless network and collect your documents from any networked MFD on campus.
Your items are sent to a holding queue until you are ready to print them.
You can see what is in your print queue or delete items that you no longer want to print using the PrintManage system.
To send a job to the printer (MFD):
From the drop-down arrow, make sure to choose MFD-PULL-BW if you are printing in black and white, and MFD-PULL-COLOUR if you are printing in colour.
At this stage, you also need to select the right SETTINGS – the paper size & orientation, whether your document is single-sided or double-sided (all MFDs default to print on both sides of the paper to save costs!)
When you are ready – simply click on PRINT.
There are printers/MFDs in or near to all PC classrooms, public areas as well as on each floor of the Sir Duncan Rice Library. To retrieve your documents simply hold your student ID card against the front of the MFD/printer or use the screen to login. This short video will show you how easy it is to do!
Find quick answers to your printing questions here.
Sending print jobs from your laptop and mobile device:
Jenna Storey, jennifer.storey@abdn.ac.uk
InfoLinks 