Many users are experiencing difficulties today (Tuesday 2 February) exporting records into RefWorks from a range of databases. This is occurring at universities across the UK and the problem is under investigation by RefWorks. If at all possible we would suggest saving your search strategy or results by other means e.g. save to list, so that you can export to RefWorks later, once the difficulty has been resolved.
Susan McCourt, firstname.lastname@example.org