“…[A] series of upcoming maintenance work on Emerald’s research platform, Emerald Insight, may also affect some functionality on emeraldgrouppublishing.com. During this period, the websites are expected to remain available, however please see below some possible effects as well as the expected dates and times.”
Saturday 15 November 2014, beginning at 05:00 GMT. Following this a small number of customers may experience access issues, however known cases will be addressed as a priority over the weekend. Please note this work may continue through the following week; if you experience issues persisting beyond the weekend please contact… firstname.lastname@example.org.
Thursday 20 November 2014, beginning at 17:00 GMT. Starting at this time usage data will be reprocessed; this will take up to three days and during this period usage reports will not be available.
Emerald thanks you for your patience and support.