Global Accessibility Awareness Day

Thursday 18th May 2023 is Global Accessibility Awareness Day (GAAD)! From their website: “The purpose of GAAD is to get everyone talking, thinking and learning about digital access and inclusion, and the more than One Billion people with disabilities/impairments.” 

Library staff are committed to offering accessible digital resources to those who need them. When we purchase books and other resources, our preference is to buy electronic versions. However, this isn’t always possible due to licence or publishing restrictions. We have access to some additional free services for qualifying users – please get in touch to discuss how we can help you.  

Our email address is librarydisability@abdn.ac.uk, please contact us any time, for any reason. We’re happy to answer any questions: if we can’t help, we’ll find out who can!

A close-up of a person holding tablet device in front of the Sir Duncan Rice Library.

RNIB Bookshare 

RNIB Bookshare is a database of electronic resources offered by the Royal National Institute of the Blind. Their collection includes more than a million books and is completely free to use! All books can be downloaded in various formats and are compatible with screen readers and other assistive software. More information can be found on the RNIB Bookshare website

To request an account, please ask your disability advisor to contact Library staff – this is so that we can make sure you meet RNIB Bookshare’s eligibility criteria. Library staff will create an account on your behalf then send you an email with the login details. Your account can be used until you leave the University. 

Requests to publishers 

Library staff can request free accessible materials directly from publishers. To do this, we must meet one of the following criteria: 

  • at least one print copy of the title in stock, or 
  • have electronic access to the title (but for disability-related reasons the student would benefit from a different file type or format), or 
  • the student will own a personal copy and can provide proof of purchase which will be sent to the publisher 

This isn’t always successful, or very quick, but we are more than happy to make requests. If you need access to a specific item, please email us at librarydisability@abdn.ac.uk with the title, author’s name, year/edition, and the format you require (eg. PDF, EPUB, or even a print copy). All enquiries are strictly confidential: we don’t share your details with publishers, and we’ll never share your personal information without your consent.  

Personal scans 

If you need access to a work available only in physical format, library staff can scan items on your behalf. These are only for personal use and must not be shared with anyone else. To make requests, please email librarydisability@abdn.ac.uk with book/article details. We will get back to you if we have any questions, then email the scan to you. 

A view of the middle floors on

Reading lists 

The library works closely with teaching staff to provide digital reading lists for each course. These are hosted in a web-based software package called Leganto. Leganto is compatible with screen readers and has options to change contrast, font size, and pop-up duration. It is also possible to export your entire reading list into an accessible file.  

When essential materials are only available in physical format, teaching staff can request digital scans. These must comply with copyright law, so are usually less than 10% of the total work (more information on copyright can be found on our website). These scans can be accessed directly from Leganto and can be read using Optical Character Recognition (OCR). 

E-resource providers 

Many of our e-resource providers and databases offer features to help with accessibility. For example, VLEBooks offers a Readaloud feature, allowing you to use text-to-speech from any browser. A list of accessibility statements from providers can be found on our website. 

Library staff member demonstrating how to borrow books on the self-issue machine.

Direct support 

Library staff can also offer one to one support, either in-person or as an online session, at a time that suits you. We can help with a wide range of queries; including how best to use our catalogue, Primo, help with referencing, how to find resources for your assignments, or anything else! 

We can make referrals to other support services if you want them (such as Assistive Technology).  

Physical accessibility  

We can offer a gentle introduction to the library, either for individuals or small groups. We recognise that our users may be neurodiverse, so these can be held at quiet times to minimise distractions. Staff can help with navigating physical spaces and finding an area that works for you, locating and borrowing books, and more. We also offer a book fetching service for our users – let us know if you’d like to access this. 

We hope this information is useful. Our email address is librarydisability@abdn.ac.uk. Again, please do get in touch with us any time, for any reason. We’re happy to receive feedback and answer any questions: if we don’t immediately have answers, we’ll investigate and get back to you as soon as possible! 

Where to go for help in The Sir Duncan Rice Library

A comfortable study and learning environment for all
The Library is here to support your study and research by providing a range of study spaces to suit your individual needs. Members of staff can be contacted at any point, in person or via email/telephone, so please don’t hesitate to get in touch if you have any queries about the Library’s facilities and services.

Finding the information you want – using the resources
Find books and journals in print and electronic format, museum objects, theses, images, exam papers and more just by using Primo, the Library’s discovery tool. If you are having difficulty using the different functions within Primo, speak to a member of staff in the Subject and Enquiry Team, on Floors 4-6 of The Sir Duncan Rice Library (north east side of building).

If you have a subject-specific question, need help constructing a search strategy or using one of our specialist databases, speak to the Information Consultant for your discipline. A detailed list can be found here.

Borrowing enquiries, fines, using the Heavy Demand section, collecting reserved items
Speak to staff at the Information Centre on Floor 1 if you need help placing requests on books or collecting reserved items. Staff on Floor 1 can also advise on fines, Inter-Library Loans and access to your borrower record. The Heavy Demand section is on the west wall of the building, next to the Information Centre. It contains books that are heavily used, a DVD collection, study spaces, self-service kiosks for borrowing, returning and paying fines. It also contains MFDs for copying, printing, and scanning. Staff on Floor 1 can provide advice on how the Heavy Demand section works.

Copying/printing
Speak to any member of staff on floors 1 to 6, if you need help using the MFDs. Also, there are detailed guides on the notice boards behind the MFDs to help you understand the functions of scanning, printing and photocopying. Remember to top up your printing budget! For information on paying for printing, click here.

IT-related queries
Our IT service desk is the first point of contact for issues relating to connectivity, printing, username & password problems, remote access and more. The service desk is located on Floor 1 of The Sir Duncan Rice Library. You can also email servicedesk@abdn.ac.uk or call 01224 -273636 (this number also connects you to the Out-of-Hours service). Calls can also be logged through MyIT, a self-service facility for reporting problems.

Printing and binding your dissertation
The University’s binding service is on 23 St. Machar Drive. Services include colour and black & white printing, soft and hard binding, lamination, large format poster printing and more.
Tel: 01224 – 272578
Email: printshop@abdn.ac.uk

Materials from our Information skills workshops http://finditfastlibraryworkshops.pbworks.com/w/page/86602816/Home

RefWorks
See our RefWorks Library guides at www.abdn.ac.uk/library/support/library-guides-101.php#R
(Navigate to our Library guides section on the Library website and select ‘A-Z’, then click on ‘R’ and scroll down to ‘RefWorks’)

Our Find it Fast! Library skills sessions, aimed at Undergraduate and Taught Postgraduate students include a RefWorks module that covers managing references and creating bibliographies with RefWorks. Further instruction on how to use RefWorks’ advanced features is provided in our Literature Searching Essential Skills workshop series. These run 3 times a year and are aimed at Research Postgraduates and staff.

Alternatively, speak to one of the Information Consultants.

Further help & support

See our videos on using Primo at
www.abdn.ac.uk/library/support/information-skills-179.php#panel547
(Transcripts of the recordings are also included)

Information skills workshops
www.abdn.ac.uk/coursebooking

Library guides online
www.abdn.ac.uk/library/support/library-guides-101.php

Primo
http://primo.abdn.ac.uk

Inter-Library Loan service
www.abdn.ac.uk/library/support/interlibrary-loans-182.php

Email (general Library enquiries)
library@abdn.ac.uk

Tel (general Library enquiries)
01224 – 273330

Library blog (InfoLinks)
https://aberdeenunilib.wordpress.com

Library on Twitter
https://twitter.com/aberdeenunilib

Remember that we are here to help!