Global Accessibility Awareness Day

Thursday 18th May 2023 is Global Accessibility Awareness Day (GAAD)! From their website: “The purpose of GAAD is to get everyone talking, thinking and learning about digital access and inclusion, and the more than One Billion people with disabilities/impairments.” 

Library staff are committed to offering accessible digital resources to those who need them. When we purchase books and other resources, our preference is to buy electronic versions. However, this isn’t always possible due to licence or publishing restrictions. We have access to some additional free services for qualifying users – please get in touch to discuss how we can help you.  

Our email address is librarydisability@abdn.ac.uk, please contact us any time, for any reason. We’re happy to answer any questions: if we can’t help, we’ll find out who can!

A close-up of a person holding tablet device in front of the Sir Duncan Rice Library.

RNIB Bookshare 

RNIB Bookshare is a database of electronic resources offered by the Royal National Institute of the Blind. Their collection includes more than a million books and is completely free to use! All books can be downloaded in various formats and are compatible with screen readers and other assistive software. More information can be found on the RNIB Bookshare website

To request an account, please ask your disability advisor to contact Library staff – this is so that we can make sure you meet RNIB Bookshare’s eligibility criteria. Library staff will create an account on your behalf then send you an email with the login details. Your account can be used until you leave the University. 

Requests to publishers 

Library staff can request free accessible materials directly from publishers. To do this, we must meet one of the following criteria: 

  • at least one print copy of the title in stock, or 
  • have electronic access to the title (but for disability-related reasons the student would benefit from a different file type or format), or 
  • the student will own a personal copy and can provide proof of purchase which will be sent to the publisher 

This isn’t always successful, or very quick, but we are more than happy to make requests. If you need access to a specific item, please email us at librarydisability@abdn.ac.uk with the title, author’s name, year/edition, and the format you require (eg. PDF, EPUB, or even a print copy). All enquiries are strictly confidential: we don’t share your details with publishers, and we’ll never share your personal information without your consent.  

Personal scans 

If you need access to a work available only in physical format, library staff can scan items on your behalf. These are only for personal use and must not be shared with anyone else. To make requests, please email librarydisability@abdn.ac.uk with book/article details. We will get back to you if we have any questions, then email the scan to you. 

A view of the middle floors on

Reading lists 

The library works closely with teaching staff to provide digital reading lists for each course. These are hosted in a web-based software package called Leganto. Leganto is compatible with screen readers and has options to change contrast, font size, and pop-up duration. It is also possible to export your entire reading list into an accessible file.  

When essential materials are only available in physical format, teaching staff can request digital scans. These must comply with copyright law, so are usually less than 10% of the total work (more information on copyright can be found on our website). These scans can be accessed directly from Leganto and can be read using Optical Character Recognition (OCR). 

E-resource providers 

Many of our e-resource providers and databases offer features to help with accessibility. For example, VLEBooks offers a Readaloud feature, allowing you to use text-to-speech from any browser. A list of accessibility statements from providers can be found on our website. 

Library staff member demonstrating how to borrow books on the self-issue machine.

Direct support 

Library staff can also offer one to one support, either in-person or as an online session, at a time that suits you. We can help with a wide range of queries; including how best to use our catalogue, Primo, help with referencing, how to find resources for your assignments, or anything else! 

We can make referrals to other support services if you want them (such as Assistive Technology).  

Physical accessibility  

We can offer a gentle introduction to the library, either for individuals or small groups. We recognise that our users may be neurodiverse, so these can be held at quiet times to minimise distractions. Staff can help with navigating physical spaces and finding an area that works for you, locating and borrowing books, and more. We also offer a book fetching service for our users – let us know if you’d like to access this. 

We hope this information is useful. Our email address is librarydisability@abdn.ac.uk. Again, please do get in touch with us any time, for any reason. We’re happy to receive feedback and answer any questions: if we don’t immediately have answers, we’ll investigate and get back to you as soon as possible! 

Did you Know….What is Freshservice in IT

When enquiring about our Library Services or seeking IT advice, you can use our web-based enquiry management system called Freshservice.  

To access Freshservice, please click on myit.abdn.ac.uk. You will be asked to sign in, using your University of Aberdeen (UoA) username and password. When you land on the homepage, please select the first option to Report an issue and a new window will open where you can submit details of your enquiry. 

Once you have submitted your enquiry, it will be given a unique reference number (ticket number) in Freshservice, which will be emailed to your UoA email account. You will then be able to interact with staff members, ask further questions and receive support.  

As soon as all actions and conversations have been concluded, staff will resolve the ticket, and you will receive an email to that effect. A subsequent email will follow with a short satisfaction survey, to offer you the opportunity to provide feedback on the process and on the outcome of your enquiry. 

Did you Know?…Borrowing Books-how many and for how long?

Welcome to the University of Aberdeen. We are pleased that you have chosen to study and do your research while using our resources. We also realise that you may have questions regarding how many books you can borrow, and our rules and regulations. Please read on to learn more about borrowing from the hundreds of thousands of high-quality books available in our Library Collections.

Photo by Pixabay on Pexels.com

How many books can I borrow?

The table below shows you how many books you are able to borrow from our Libraries at any one time, depending on the type of Library Account you have.

Type of Library AccountNumber of books you can borrow
Undergraduate Student20
Taught Postgraduate Student20
Research Postgraduate Student40
University Staff50
Temporary Services Staff 10
NHS Grampian Staff10
External Members10
SCONUL Access Students5

How long can I borrow the books for?

The books available in all of our Libraries can be borrowed for different lengths of time, depending on how much they are expected to be used for teaching or research. See below for an explanation of the different loan types available and how you can easily identify them on the shelves.

Heavy Demand

How can I tell if a book is Heavy Demand?

There will be blue tape on the book’s spine, as well as the shelfmark. These books are core reading materials across all courses and therefore have the shortest loan periods in our collection. Please also be aware that you can only borrow 2 books at a time from this collection.

How long is the loan?

1 day, due back 10.30am the next day – or Monday if borrowed on a Friday or over the weekend.

If borrowing before 10.30am please check the due date and time carefully – if the item is booked it will be due back at 10.30am that day. Check the screen and your receipt for the due date and time.

A few items are on 3 hour reference. You may borrow the item using the self-service kiosks in Heavy Demand but must return it within 3 hours.

Can I renew the loan?

No phone renewals are allowed. Renewals must be done in person, with the item present. This is because items must be returned by a specific time during the day and very often the item has already been reserved for another reader.

3- Day Loan

How can I tell if a book is 3- Day Loan?

There will be yellow tape on the book’s spine, as well as the shelfmark. These books have been recommended for reading on different courses.

How long is the loan ?

Return within 3 days, weekends included e.g. borrowed Wednesday, due back on Saturday. Holds may be placed to reserve these.

Can I renew the loan?

Items may be renewed as long as no-one else has placed a hold on the item.

Items will be renewed automatically for you if not requested by another reader.

If the book is recalled an email will be sent to your University account telling you when to return it.

You can renew 3-Day Loan items yourself via MyAccount in Primo, or in person at one of our libraries up to 9 times.

4-Week Loan

How can I tell if a book is 4-Week Loan?

There will be white tape on the book’s spine, as well as the shelfmark.

How long is the loan

4 weeks from date of borrowing, but they can always be recalled at any time by another user of the library, including over holidays.

If the book is recalled an email will be sent to your University account telling you when to return it.

Can I renew the loan?

Items may be renewed unless recalled or on hold by another reader. If the book is recalled an email will be sent to your University account telling you when to return it.

Items will be renewed automatically for you if not requested by another reader (Aberdeen University students and staff).

You can renew 4-Week Loan items yourself via MyAccount in Primo, or in person at one of our libraries up to 9 times.

Long Loan

How can I tell if a book is Long Loan?

There will be no coloured tape on the book’s spine, only the shelfmark.

How long is the loan ?

Until the end of the Summer term, but they can always be recalled at any time by another user of the library, including over holidays. If the book is recalled an email will be sent to your University account telling you when to return it.

Can I renew the loan?

Recalled items cannot be renewed. Before the annual return of books in May items can be renewed via MyAccount in Primo or in person at one of our libraries.

24 Hour Restricted Loan 

How can I tell if a book is 24 Hour Restricted Loan ?

There will be a 24 Hour Loan label on the first page of the book. There will be no coloured tape on the book’s spine, only the shelfmark.

How long is the loan?

Return within 24 hours from the time of issue, weekends included, e.g. issued 16.45 on Tuesday, due back by 16.45 on Wednesday.

Can I renew the loan?

Restricted loans may be renewed as long as no-one else has placed a hold on the item. You can renew 24 Hour Loan items on loan to yourself via Primo up to 9 times.

Self Issue Machines and PINs

Set up your PIN now to access the self-check machines in our libraries! 

Did you know that there is an automated system for issuing and returning books in both the Sir Duncan Rice and the Taylor (Law) libraries? Once you have set up your PIN you will be able to use your student ID card and issue books to your library account without requiring the assistance of a staff member! 

How to set up your PIN: 

You can either follow the instructions and the link sent to you by email shortly after you’ve registered, or you can visit any of our libraries (Sir Duncan Rice, Taylor (Law), Medical) and ask a member of staff to do that for you at one of the Information Points or Help Desks – don’t worry, it only takes a few seconds! 

Library Fines

Following a steady reduction in the amount of fines in recent years, and in light of the current cost-of-living crisis, we have permanently stopped charging fines for overdue books. We have done this to ensure wider access to our resources and to ease financial stress on students and staff.

As fines were in place to encourage people to bring items back on time, we need everyone to play their part to make this work – support your University community by checking your University e-mail account regularly and returning items by their due dates.
  
If items are not returned on time, we will not ask you to pay a fine, but as other students need access to our items, your library account will be frozen and you will not be able to borrow any more items until the overdue item has been returned.

If the item has not been returned after two weeks, we will need to ensure we have a way to provide it to others, so we will begin the process of invoicing you for the replacement cost plus a handling charge.

We also conduct an Annual Return of Books every May across the library service, so please ensure that you keep an eye on your library account.

If you have any questions about borrowing books, or about using our libraries, our staff are always happy to help. Please email us via library@abdn.ac.uk.

Where to go for help in The Sir Duncan Rice Library

A comfortable study and learning environment for all
The Library is here to support your study and research by providing a range of study spaces to suit your individual needs. Members of staff can be contacted at any point, in person or via email/telephone, so please don’t hesitate to get in touch if you have any queries about the Library’s facilities and services.

Finding the information you want – using the resources
Find books and journals in print and electronic format, museum objects, theses, images, exam papers and more just by using Primo, the Library’s discovery tool. If you would like help using the different functions within Primo, speak to a member of staff in the Subject and Enquiry Team, at the Information Centre on Floor 1 of The Sir Duncan Rice Library. Subject and Enquiry team staff can also be found on Floors 5 and 6 of the Sir Duncan Rice Library. Please contact us at library@abdn.ac.uk.

If you have a subject-specific question, need help constructing a search strategy or using one of our specialist databases, speak to the Information Consultant for your discipline. A detailed list can be found here.

Borrowing enquiries, fines, using the Heavy Demand section, collecting reserved items
Speak to staff at the Information Centre on Floor 1 if you need help placing requests on books or collecting reserved items. Staff on Floor 1 can also advise on Inter-Library Loans and access to your borrower record. The Heavy Demand section is on the west wall of the building, next to the Information Centre. It contains books that are heavily used, a DVD collection, study spaces, self-service kiosks for borrowing and returning. It also contains MFDs for copying, printing, and scanning. Staff on Floor 1 can provide advice on how the Heavy Demand section works.

Copying/printing
Speak to any member of staff on floors 1, 5 and 6 if you need help using the MFDs. Also, there are detailed guides on the notice boards behind the MFDs to help you understand the functions of scanning, printing and photocopying. These guides are available from the University’s Toolkit, found here. Remember to top up your printing budget! For information on paying for printing, click here.

IT-related queries
Our IT service desk is the first point of contact for issues relating to connectivity, printing, username & password problems, remote access and more. The service desk is located on Floor 1 of The Sir Duncan Rice Library. You can also email servicedesk@abdn.ac.uk or call 01224 -273636 (this number also connects you to the Out-of-Hours service). Calls can also be logged through MyIT, a self-service facility for reporting problems.

Printing and binding your dissertation
The University’s binding service is on 23 St. Machar Drive. Services include colour and black & white printing, soft and hard binding, lamination, large format poster printing and more.
Tel: 01224 – 272578
Email: printshop@abdn.ac.uk

Materials from our Information skills workshops http://finditfastlibraryworkshops.pbworks.com/w/page/86602816/Home

RefWorks
See our RefWorks Library guides at www.abdn.ac.uk/library/support/library-guides-101.php#R
(Navigate to our Library guides section on the Library website and select ‘A-Z’, then click on ‘R’ and scroll down to ‘RefWorks’)

For Research Postgraduates and staff, further instruction on how to use RefWorks’ advanced features is provided in our Literature Searching Essential Skills workshop series. These run 3 times a year. To search for and book these sessions, please see the course booking website. Alternatively, speak to one of the Information Consultants.

Further help & support

Library guides on how to use Primo
https://www.abdn.ac.uk/library/support/library-guides-101.php#P

Information skills workshops
www.abdn.ac.uk/coursebooking

Library guides online
www.abdn.ac.uk/library/support/library-guides-101.php

Primo
https://abdn.primo.exlibrisgroup.com/discovery/search?vid=44ABE_INST:44ABE_VU1

Inter-Library Loan service
www.abdn.ac.uk/library/support/interlibrary-loans-182.php

Email your Library enquiries to:
library@abdn.ac.uk

Telephone your Library enquiries to:
01224 – 273330

InfoLinks Library blog
https://aberdeenunilib.wordpress.com

Library on Twitter
https://twitter.com/aberdeenunilib

Remember that we are here to help!

Welcome to the Library

external photo of the Sir Duncan Rice Library

It has been exciting to see our new and returning students in the Library after the winter break. Library staff are here to help you make the most of our resources and services, whether you are based on, or off, campus. Please get in touch with any queries you may have.

For general or subject-related enquiries, contact us on library@abdn.ac.uk, or please do enquire in person: Library staff will be available at set times at the Information Centre on Floor 1, or on Floors 5 & 6 of the Sir Duncan Rice Library.

If you wish to contact the Information Consultant for your discipline, please check our website for their contact details.

Library Resources

When searching for books on your Reading List, or other resources, please use the Library’s discovery tool, Primo. Primo provides information about our printed resources, and is also the recommended access route to our extensive e-resources, digital collections and databases.

Our comprehensive Library guides offer detailed answers to any questions you may have about our resources. If you haven’t used Primo before, you may find the following guides helpful:

Primo Quick Guide
Primo: How to do a simple search successfully  
Primo: How to do an advanced search successfully
Accessing e-resources 

Please do contact Library staff if you are having trouble accessing or finding your resources. We are happy to help.

IT Issues

If you have any problems with your device or accessing information, please contact the IT Service Desk.

Visiting the Library

Please note that there is now a webpage on our site where you can see the current occupancy of the Sir Duncan Rice library and the Taylor library. Before you visit any of our Library sites please view our Library Opening hours.

Please follow us on our social media channels to keep up with news from the Library. Once again, we would like to extend a warm welcome to all our students and wish you all a happy new year.

Information skills workshops for PhD students

The Library is here to help all postgraduate researchers with a series of information skills workshops which will take place on the 7th, 8th & 9th of November. 

Photo by Keira Burton on Pexels.com

There are three workshops on offer, each lasting two hours:

  • Literature searching – Part 1: Getting started
  • Literature searching – Part 2: Using databases
  • Literature searching – Part 3:  Managing references using RefWorks

Across the three workshops we will look at: planning a search, looking for books, using databases of academic literature, getting the best out of Google and managing references with RefWorks.

Please note that the session on RefWorks is not suitable for postgraduates in the School of Law. 

For more information and to book a place on these sessions, please visit: www.abdn.ac.uk/coursebooking and look for ‘Library Information Skills’ classes.

Borrowing Library Books – how many and for how long? Including Using Self-Issue Machines

Are you unsure about how many books you can borrow from our Libraries at any one time? Are you a little confused about how long you can keep them to study, use for research, or read for pleasure? Please read on to learn more about borrowing from the hundreds of thousands of high-quality books available on our miles and miles of Library shelves. 

How many books can I borrow? 

The table below shows you how many books you are able to borrow from our Libraries at any one time, depending on the type of Library Account you have. 

 Type of Library Account   Number of books you can borrow 
 Undergraduate Student   20 
 Taught Postgraduate Student   20 
 Research Postgraduate Student   30 
 University Staff   50 
 NHS Grampian Staff   10 
 External Members   10 
 SCONUL Access Students   5 

 

How long can I borrow the books for? 

The hundreds of thousands of books available in all of our Libraries can be borrowed for different lengths of time, depending on how much they are expected to be used for teaching or research. The tables below explain the different loan types available and how you can easily identify them on the shelves.  

Heavy Demand 

How can I tell if a book is Heavy Demand?  

There will be Blue tape on the book’s spine, as well as the shelfmark. These books are core reading materials across all courses and therefore have the shortest loan periods in our collection. 

How long for?  Can I renew the Loan?  Fines, if late back? 
1 day, due back 10.30am the next day – or Monday if borrowed on a Friday or over the weekend. 

If borrowing before 10.30am please check the due date and time carefully – if the item is booked it will be due back at 10.30am that day. Check the screen and your receipt for the due date and time.  

A few items are on 3 hour reference. You may borrow the item using the self service kiosks in Heavy Demand but must return it within 3 hours. 

No phone renewals are allowed.  

Renewals must be done in person, with the item present.  

This is because items must be returned by a specific time during the day and very often the item has already been reserved for another reader.  

   

Please note: there is a steep scale of fines for late returns of Heavy Demand books!  

75 pence per hour if returned after 10.30am  

The fine increases hourly every hour the library is open 

  

Three Day Loan

How can I tell if a book is Three Day Loan?

There will be yellow tape on the book’s spine, as well as the shelfmark. These books have been recommended for reading on different courses.

How Long for?

Return within 3 days, weekends included e.g. borrowed Wednesday, due back on Saturday. Holds may be placed to reserve these.

Can I renew the loan?

Items may be renewed as long as no-one else has placed a hold on the item.

Items will be renewed automatically for you if not requested by another reader.

You can renew 4 Week Loan items yourself via MyAccount in Primo, or in person at one of our libraries up to 9 times.

Fines, if late back?

£1.00 per day for recalled items.

See also Annual Return of books in May. Contact library staff for details.

Four Week Loan

How can I tell if a book is Four Week Loan?

There will be white tape on the book’s spine, as well as the shelfmark.

How Long for? 

Four weeks from date of borrowing, but they can always be recalled at any time by another user of the library, including over holidays.

If the book is recalled an email will be sent to your University account telling you when to return it.

Can I renew the loan?

Items may be renewed unless recalled or on hold by another reader.

Items will be renewed automatically for you if not requested by another reader (Aberdeen University students and staff).

You can renew 4 Week Loan items yourself via MyAccount in Primo, or in person at one of our libraries up to 9 times.

Fines, if late back?

20p per day, for items that have not been requested by another reader. Overdue recalled or on hold 4 Week Loan items are fined at the normal £1 per day rate.

Long Loan

How can I tell if a book is Long Loan?

There will be no coloured tape on the book’s spine, only the shelfmark.

How long for?

Until the end of the Summer term, but they can always be recalled at any time by another user of the library, including over holidays. If the book is recalled an email will be sent to your University account telling you when to return it.

Can I renew the loan?

Recalled items cannot be renewed. Before the annual return of books in May items can be renewed via MyAccount in Primo or in person at one of our libraries.

Fines, if late back?

£1.00 per day for recalled items. See also Annual Return of books in May. Contact library staff for details.

 

24-hour Restricted Loan 

How can I tell if a book is 24-hour Restricted Loan ?

There will be a 24 Hour Loan label on the first page of the book. There will be no coloured tape on the book’s spine, only the shelfmark. Very few books have 24 hour loan periods.

How long for?

Return within 24 hours from the time of issue, weekends included, e.g. issued 4.45pm Tuesday, due back by 4.45pm Wednesday.

Can I renew the loan?

Restricted loans may be renewed as long as no-one else has placed a hold on the item.

You can renew 24-Hour Loan items on loan to yourself via MyAccount in Primo or in person at one of our libraries.

Fines, if late back?

50p for the first hour overdue. 5p per hour thereafter for every hour the Library is open.

Self Issue Machines and PINs

Set up your PIN now to access the self-check machines in our libraries! 

self issue machine

Did you know that there is an automated system for issuing and returning books in both the Sir Duncan Rice and the Taylor (Law) libraries? Once you have set up your PIN you will be able to use your student ID card and issue books to your library account without requiring the assistance of a staff member! 

How to set up your PIN: 

You can either follow the instructions and the link sent to you by email shortly after you’ve registered, or you can visit any of our libraries (Sir Duncan Rice, Taylor (Law), Medical) and ask a member of staff to do that for you at one of the Information Points or Help Desks – don’t worry, it only takes a few seconds! 

Happy borrowing!

Ewan Grant, e.grant@abdn.ac.uk; Eleni Papadakou, e.papadakou@abdn.ac.uk; Olivia McIntosh, olivia.mcintosh@abdn.ac.uk

 

 

Printing & binding dissertations: information for Taught Postgraduate students

Image

We know that printing your dissertation and getting it bound can be stressful. Here are some tips to help you.

Printing:

Before you send your document to print, make sure you’ve checked your course handbook, as that’s where you will usually find all the instructions you will need to follow, such as font size, spacing, etc.

When you send your document to print, make sure you choose the correct Printer.

  • For printing in Black & White please select option BW-pull-pcl on class-print.uoa.abdn.ac.uk as the Printer.
  • For printing in Colour please select option COLOUR-pull-pcl on class-print.uoa.abdn.ac.uk as the Printer. If you only wish to print certain pages in colour, please make sure you specify the range in the Settings. Please remember to retrieve the job from a Colour printer.

Colour Printers in the libraries

The colour printers in The Sir Duncan Rice Library are on Floors 1, 2, 6 and 7. There are also colour printers in the Taylor (Law) and Medical libraries – The Medical Library has a colour printing facility in both A4 & A3 size.

It can take quite a long time for the printer to receive a large document. To reduce your waiting time, you can send your document in sections, e.g. pages 1-50 and then pages 51-100.

More detailed information on printing is available on the Toolkit

Binding:

Once you have finished printing your dissertation, you can have it bound at the University’s Print Shop.

There are currently two options when it comes to soft binding:

  • Comb & Ring style: plastic rings with acetate paper covers.
  • Metal style: metal spine thermal glued with acetate paper covers.

For pricing and service times, please check here.

The Print Shop operates on a ‘first come, first served’ basis.

If you choose to have your dissertation both printed and bound at the Print shop, then please make sure you:

  • Use the default MSWord margins either for single or double sided (set up mirror imaging layout) printing of your dissertation.
  • Send your PDF by email preferably 3-4 days before your deadline.

Tip: During hand-in/deadline days, it’s best if you have your dissertation already printed and just visit the Print Shop well in advance to have it bound as the completion time for Comb & Ring and Metal style may be longer than the usual 30 minutes.

Remember – Library and IT staff are always happy to help!

 

Elaine Fitzgerald e.fitzgerald@abdn.ac.uk –                                                                Eleni Papadakou e.papadakou@abdn.ac.uk

PC availability app

InfoLinks

Did you know you that there is a web app with live updates that you can check in order to locate a free PC on campus?

You can also get to this webpage through the Classroom PCs folder within the Toolkit or, via this path:

  • Go to the
    For Students webpage (Students’ Infohub: www.abdn.ac.uk/infohub/)
  • Choose the
    Find a free PC link under the Quick Links list on the right-hand side

EleniPapadakou, e.papadakou@abdn.ac.uk

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SCONUL Access Scheme

Did you know you may be eligible to borrow material from other UK University libraries? Our University is a member of the SCONUL Access reciprocal scheme. SCONUL Access grants borrowing privileges to various types of library users working or studying at participating higher education libraries in the UK and Ireland.

Who’s eligible?

SCONUL Access provides borrowing privileges for most:

  • academic staff
  • postgraduate research students registered for a PhD, MPhil or similar qualification
  • part-time, distance learning and placement students
  • full-time postgraduates

SCONUL Access also provides for a reference only service for most full-time undergraduate students and staff of a few higher education libraries not participating in the reciprocal borrowing arrangements.

Borrowing entitlements – e.g. number of loans, loan period and types of material may vary among institutions.

Please note that access to IT facilities and electronic resources are not normally included in the scheme. You may however be able to access the wireless network on your personal device while visiting other university libraries if they use the same Eduroam wireless network as ourselves. See the university’s guide to Eduroam to learn more.

Click here to find out a bit more about the scheme and how to apply!

Eleni Papadakou, e.papadakou@abdn.ac.uk