MAINTENANCE: COPAC downtime on Tuesday 02 December

Copac and RLUK databases will be unavailable from around 9am on Tuesday, 2 December whilst system maintenance is carried out to COPAC. The system is likely to be at risk until around 12 noon that day.

Please accept our apologies for the short notice and inconvenience.

Elaine Shallcross
Information Consultant (Schools of Law and Business)
e.shallcross@abdn.ac.uk

MAINTENANCE: Emerald Insight

“…[A] series of upcoming maintenance work on Emerald’s research platform, Emerald Insight, may also affect some functionality on emeraldgrouppublishing.com. During this period, the websites are expected to remain available, however please see below some possible effects as well as the expected dates and times.”

Saturday 15 November 2014, beginning at 05:00 GMT. Following this a small number of customers may experience access issues, however known cases will be addressed as a priority over the weekend. Please note this work may continue through the following week; if you experience issues persisting beyond the weekend please contact… support@emeraldinsight.com.

Thursday 20 November 2014, beginning at 17:00 GMT. Starting at this time usage data will be reprocessed; this will take up to three days and during this period usage reports will not be available.

Emerald thanks you for your patience and support.

Elaine Shallcross
e.shallcross@abdn.ac.uk

REMINDER: RefWorks and ProQuest unavailable Sunday 15 June (03.00 – 11.00)

RefWorks and ProQuest databases (e.g. ABI/INFORM, British Education Index, IBSS) will be unavailable on Sunday 15 June 2014 from approximately 3 am BST (GMT+1) through to 11 am BST (GMT+1). Apologies for any inconvenience caused – ProQuest intend to make improvements to its internal systems to accommodate a growing number of users and to reduce the need for future downtime.

Susan McCourt, s.mccourt@abdn.ac.uk

 

MAINTENANCE: RefWorks and ProQuest – 03.00 – 11.00 Sunday 15 June

RefWorks and ProQuest databases (e.g. ABI/INFORM, British Education Index, IBSS) will be unavailable on Sunday 15 June 2014 from approximately 3 am BST (GMT+1) through to 11 am BST (GMT+1). Apologies for any inconvenience caused – ProQuest intend to make improvements to its internal systems to accommodate a growing number of users and to reduce the need for future downtime.

Susan McCourt, s.mccourt@abdn.ac.uk

 

INFO: RefWorks – maintenance – Sunday 16 February

RefWorks plan to make improvements to its internal systems to accommodate the growing number of users and reduce the need for future downtime. An eight hour (8) maintenance window is needed to perform these enhancements and in the UK this will start on Sunday 16 February at 03:00 running through to 11.00 (approximately).

During this time period RefWorks users can expect sporadic availability, including periods of complete downtime. RefWorks anticipate that access issues and possible functionality problems will last anywhere from 3 to 15 minutes. If you experience issues with RefWorks during this maintenance window they recommend that you close your browser session, and return to RefWorks at a later time. 

Apologies in advance for any inconvenience caused.

Susan McCourt, s.mccourt@abdn.ac.uk

MAINTENANCE UPDATE: Cambridge University Press

Access to Cambridge University Press (including Cambridge Books Online) is intermittent due to essential maintenance work.

CUP apologise for problems with their database and infrastructure resulting in instability affecting all their platforms since Thursday 30 January. A large team is working hard with the database vendor support to resolve this problem.

MAINTENANCE: Web of Science Personalisation – intermittent access Sunday 26 January

Please be advised that there may be intermittent access issues to Web of Science personalisation, EndNote Online, ResearcherID, and InCites during the period of Sunday January 26 2014 from 1200 to 1400 GMT. Thomson Reuters apologise for any interruption this may cause.

MAINTENANCE: service interruption on Wednesday 08 January 2014

From 9am until around 11am tomorrow (Wednesday 08 January) you will be unable to place holds in Primo, but it will be available for searching.

Anyone in The Sir Duncan Rice Library wishing to borrow items should go to the Information Centre on Floor 1, and books from the Heavy Demand Collection in Taylor Library should be taken to the Issue Desk there (in addition to items from the General Collection).

We apologise for any inconvenience this may cause.

Posted on behalf of Library, Special Collections and Museums