New Primo coming in January 2020 – implications for your e-Shelf

new primo 1

The Library’s management system is undergoing a major upgrade. This will impact on Primo, the Library’s discovery tool. We are currently working on a new version of Primo, which will bring a number of benefits to the institution. The upgrade will provide an improved search facility and an inter-library loan function through Primo, amongst other improvements which will be in place in early January 2020.

Please note that items currently saved to the e-Shelf will not be automatically transferred to the new Primo. You will need to export and save the contents of your e-Shelf in Primo and the Library Catalogue before Christmas.

For guidance on how to export the contents of your e-Shelf, please see our guides:
Primo e-Shelf: how to export or save
Library Catalogue e-Shelf: how to export or save

Please also note the following important dates:

  • Tuesday 10 December – Last date for the recall of books from other readers, until early January 2020
  • Tuesday 10 December – Last date for the submission of Inter-Library Loan requests. Any submitted after this date will not be processed until early January 2020
  • Monday 16 December – Last date when readers can request items from other library sites or from our stores
  • Monday 23 December – The older Library Catalogue will be retired and no longer available

For more information on the Primo upgrade, see our page:
New Primo is coming January 2020

Please get in touch if you have any questions:
T: +44 (0) 1224 273330



Upgrade of UK Data Service systems

UK Data Service will be undergoing an overhaul from Thursday 23 August until Wednesday 29 August. Some parts of the current website, account area and data catalogue will be unavailable during this period. Secure Lab users will not be affected during the upgrades but it will not be possible to request new data during this period.

Planned changes will make it easier for users to re-register, new users to create an account and, it will be easier for collaborators on project teams to gain access and agree to conditions placed upon project data. The data catalogue search engine will also be upgraded, taking into account feedback from users.

Normal services are expected to resume on 30 August 2018.

Room 124 – improvements coming

As of Monday 11 June there will be work taking place in Silent Study Room 124
(Floor 1) of The Sir Duncan Rice Library as we re-purpose the space, to make it better fit your needs. There will be some disruption as this work takes place, and for that we apologise in advance. We will do all we can to keep any inconvenience to a minimum, but the summer months are the only time when such work can take place. The exact timing of this work is still to be confirmed but we will put out further information via our social media once we have firm dates.

In the meantime, if you need a silent space to study why not use the silent study rooms in the south west corner of Floors 3, 4 and 5? These rooms were recently equipped with power and USB sockets allowing you to work from your laptop in a silent environment.

For more information on our Silent Study spaces, click here.


MAINTENANCE: Emerald Insight to undergo maintenance Tuesday March 22

We have received notification that Emerald Insight, one of our providers of numerous e-journals will be undergoing essential maintenance tomorrow, Tuesday March 22. This work will impact upon some of the functionality on their site, but you should still be able to gain access in “read only” mode.

This maintenance is due to begin at 08.00 GMT, March 22, and is expected to last for up to 12 hours. The following features will not be fully functional during this time:

  • Search
  • Adding Publications as favourites
  • Alert subscriptions
  • Any changes to ‘My Account’ and ‘Institutional Account’
  • Registration

Should you access the website during this time, you will receive a notification that the site functionality is temporary unavailable within your browser.

The majority of the titles available through Emerald Insight are within the following disciplines:

  • Accounting
  • Business
  • Management
  • Real Estate
  • Taxation

Fortunately, many, but not all, of the titles on Emerald Insight are also available through the ProQuest platform, on such databases as ABI/INFORM Complete, Accounting and Tax, and others. So, when linking out to a journal article from Primo tomorrow check to see if it is being provided by Emerald Insight, and if it is also provided by another supplier please select that alternative.

Emerald, and ourselves, apologise for any inconvenience this may cause, but the maintenance is vital.


Ewan Grant

MAINTENANCE: Primo at risk on morning of December 1st

primo infographic

Tomorrow library staff will be carrying out vital maintenance to Primo, the Library’s resource discovery tool, as essential updates are installed. This maintenance work may also impact upon the Library Catalogue and DigiTool.

This update will take place between 8 and 9am on Tuesday December 1. It is expected that Primo and the other services may actually be functioning as normal during this time but they should be considered at risk of being unavailable.

We apologise for any inconvenience this short interruption may cause, but this maintenance is essential.

And, as this is the week during which exams start, we would also like to wish all our students good luck.


Ewan Grant

New look Primo to be launched soon

Here at the University of Aberdeen Library staff have been busy over the summer redesigning Primo, our online gateway to our collection of print and digital resources, and the fruits of this hard work will be available for everyone to see, and use, very soon. Below is sneak preview of the new cleaner homepage for Primo.

primo homepage small.fw

We have worked to make it simpler in appearance and easier to use while ensuring that it is still very much able to help all our users find the information they need for study or research, in whatever format it may come.

Watch this space for further announcements soon…

Ewan Grant,

Primo – essential maintenance to take place on Wednesday May 27

There will be a slight disruption to the operation of Primo tomorrow morning, Wednesday May 27, between 9am and 10.30am, while an essential update to the service is carried out.

Primo will still be available for searching, but the details concerning the current availability of books may not be totally accurate.

Also, please do NOT use the alternative library catalogue during this one and a half hour interruption.

Please accept our apologies for this brief, but vital, interruption.


Ewan Grant,

Web of Science – potential interruption to service on Sunday 19 October

The Web of Science database will be undergoing some essential maintenance this weekend but it is not expected that the database will be unavailable during that period. However, we have been informed that during the time that the upgrade will be taking place there may be some be some intermittent issues.

The planned time for the upgrade is between Sunday 19 October at 14.00 until the early hours of Monday morning, at 02.00.

We apologise for any inconvenience this may cause.


Ewan Grant,

Primo News – Primo not available on Wednesday 27th August

Primo, The University of Aberdeen’s resource discovery tool, will not be available on Wednesday 27th August while some essential maintenance is carried out.

During this period please search the library catalogue and other resources using the links available at Search our Collections.

Please accept our apologies for any inconvenience that may be caused while this essential maintenance is completed.


Ewan Grant, Information Adviser,

RefWorks problems on campus now resolved

The minimal disruption to RefWorks which we announced last Friday has now been resolved. Following investigation and testing of the reference management software over the last week it has become clear that what some users of RefWorks had been experiencing was only a temporary situation, effecting only a handful of PCs across campus. There was no loss of service to those using their own PCs and laptops.

While only temporary, we do appreciate that it was inconvenient for some of you across campus, and for that we offer our sincere apologies for any disruption caused to your studies or research.

We will continue to keep an eye on this situation and let you know immediately if there are any further issues with this useful and popular piece of software.  We see no reason why there should be any further problems, but if there are please don’t hesitate to contact library staff to let them know.

Feel free to email me on


Ewan Grant