We have been informed that some databases on the ProQuest platform will be unavailable for approximately 10 hours, beginning Sunday 25 July at 03:00 a.m. This time will be used to perform important maintenance of the ProQuest infrastructure.
We apologise for any inconvenience caused.
ProQuest will be taking up to an eight-hour maintenance window beginning Sunday 31 January at 03:00 am. During this maintenance window many ProQuest databases and Ebook Central will be temporarily unavailable.
We apologise for the inconvenience.
We have been informed that on Sunday 19 August, Ebook Central, RefWorks and databases on the ProQuest platform will be unavailable for approximately 8 hours, from 03:00 to 11:00 BST. This time will be used to perform important maintenance of the ProQuest infrastructure.
During this time Write-n-Cite users may notice a degradation in the system so we recommend not using Write-n-Cite during this time. All references will be maintained and available to users upon completion of the process.
We apologise for any inconvenience caused.
A selection of Humanities databases will be undergoing vital maintenance this coming Saturday, April 2, and will therefore not be available for a number of hours. It is expected that this work will begin at 10pm BST and last for eight hours.
The databases effected will be:
House of Commons Parliamentary Papers
ProQuest, the provider of these databases, apologise for the inconvenience this may cause to some students and staff here at the University of Aberdeen, but we have been informed that this is important maintenance required to ensure the service becomes more reliable into the future.
Calling all RefWorks users on campus. There may be some temporary disruption for some students working with RefWorks and Write-N-Cite on some of the University’s own classroom PCs.
Our wonderful colleagues in IT Services are currently carrying out the annual summer upgrade of software on all classroom PCs and during this process it has come to our attention that there may be some issues surrounding the use of RefWorks, Write-N-Cite and Word 2013 on some of them. Word 2013 has been installed this summer to upgrade from Word 2010 and this newer version of Microsoft Word has been causing problems for a handful of students, when using it alongside Write-N-Cite.
We are currently investigating this issue in conjunction with IT Services and RefWorks and hope to have a solution to this soon.
Thankfully, there have been no reports of people having difficulties when working on their own personal machines, therefore we recommend that if you want to use RefWorks to write your dissertation, and have access to a laptop of your own on which you haven’t yet installed Write-N-Cite, that you do so now. You will then be able to continue working on your dissertation without the ocassional problems which we are experiencing on the University’s PCs
To learn how to install Write-N-Cite read step 4 of this library guide. Further information on how to use Write-N-Cite is available here. Also, be sure to read the installation guide, available from the Write-N-Cite installation page on the RefWorks website, to ensure that you have all other necessary software installed on your laptop.
Please accept our apologies for the inconvenience this may be causing some of you, particularly at a time when many dissertations are being written. We are doing all we can to resolve this and will keep you updated with any developments in relation to this in the near future.
If anyone has any questions on this please do email me at e.grant@abdn.ac.uk.
Ewan Grant
On their website, Proquest describe the Vogue Archive as:
an exclusive partnership between ProQuest, Vogue, and Condé Nast (the global publisher of Vogue) to present the full run of the American Vogue, 1892 to present, for the library market. Every page, cover, advertisement, image, and fold out is indexed, searchable, and viewable in beautiful high-resolution color.
More than 400,000 pages are included, constituting a treasure trove of the work from the greatest designers, photographers, stylists and illustrators of the 20th and 21st centuries. The Vogue Archive is both an essential primary source for the study of fashion and a unique record of American and international popular culture.
You can find out more at the Proquest website.
On Sunday 16 February, 2014 ProQuest will make improvements to its internal systems to accommodate a growing number of users and to reduce the need for future downtime. To minimize the impact to users these enhancements will be installed during an eight hour window of typically low usage from 03:00 to 11.00 hours GMT.
During this time the following ProQuest products will not be available:
ProQuest welcome customer feedback. Email your comments to tsupport@proquest.com or visit www.proquest.com/go/suggestions.
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