Did you know the quickest and easiest way to return library books is at the Returns Room through the self-return machines? You will find the Returns Room on the Ground Floor of the Sir Duncan Rice Library, to the right of the main entrance.
Photo by Library staff
It’s as simple as placing the books through the slot one by one. They are removed from your borrowing record as soon as they have passed through. You don’t even need to use your ID card to return books this way.
You will also find an external slot on the right-hand side of the entrance to the Library. This is only available when the library is closed so you don’t need to wait for us to open to return your books! You will need your ID card to be able to use this.
Don’t forget to take your receipt as proof of your returned items.
Heavy Demand books can be returned in the Heavy Demand Area on Floor 1 (using the self-issue/returns machine), or at the Returns Room.
If you have any problems with book returns, please speak to any member of staff, or email library@abdn.ac.uk.
A comfortable study and learning environment for all The Library is here to support your study and research by providing a range of study spaces to suit your individual needs. Members of staff can be contacted at any point, in person or via email/telephone, so please don’t hesitate to get in touch if you have any queries about the Library’s facilities and services.
Finding the information you want – using the resources Find books and journals in print and electronic format, museum objects, theses, images, exam papers and more just by using Primo, the Library’s discovery tool. If you would like help using the different functions within Primo, speak to a member of staff in the Subject and Enquiry Team, at the Information Centre on Floor 1 of The Sir Duncan Rice Library. Subject and Enquiry team staff can also be found on Floors 5 and 6 of the Sir Duncan Rice Library. Please contact us at library@abdn.ac.uk.
If you have a subject-specific question, need help constructing a search strategy or using one of our specialist databases, speak to the Information Consultant for your discipline. A detailed list can be found here.
Borrowing enquiries, fines, using the Heavy Demand section, collecting reserved items Speak to staff at the Information Centre onFloor 1 if you need help placing requests on books or collecting reserved items. Staff on Floor 1 can also advise on Inter-Library Loans and access to your borrower record. The Heavy Demand section is on the west wall of the building, next to the Information Centre. It contains books that are heavily used, a DVD collection, study spaces, self-service kiosks for borrowing and returning. It also contains MFDs for copying, printing, and scanning. Staff on Floor 1 can provide advice on how the Heavy Demand section works.
Copying/printing Speak to any member of staff on floors 1, 5 and 6 if you need help using the MFDs. Also, there are detailed guides on the notice boards behind the MFDs to help you understand the functions of scanning, printing and photocopying. These guides are available from the University’s Toolkit, found here. Remember to top up your printing budget! For information on paying for printing, click here.
IT-related queries Our IT service desk is the first point of contact for issues relating to connectivity, printing, username & password problems, remote access and more. The service desk is located on Floor 1 of The Sir Duncan Rice Library. You can also email servicedesk@abdn.ac.uk or call 01224 -273636 (this number also connects you to the Out-of-Hours service). Calls can also be logged through MyIT, a self-service facility for reporting problems.
Printing and binding your dissertation The University’s binding service is on 23 St. Machar Drive. Services include colour and black & white printing, soft and hard binding, lamination, large format poster printing and more. Tel: 01224 – 272578 Email: printshop@abdn.ac.uk
RefWorks See our RefWorks Library guides at www.abdn.ac.uk/library/support/library-guides-101.php#R (Navigate to our Library guides section on the Library website and select ‘A-Z’, then click on ‘R’ and scroll down to ‘RefWorks’)
For Research Postgraduates and staff, further instruction on how to use RefWorks’ advanced features is provided in our Literature Searching Essential Skills workshop series. These run 3 times a year. To search for and book these sessions, please see the course booking website. Alternatively, speak to one of the Information Consultants.
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